Frequently Asked Questions

Everything you need to know about shopping the SFMOMA Museum Store.

Does my purchase support the museum?

Yes, every purchase you make directly supports SFMOMA’s exhibitions and education programs.

What are your shipping rates and delivery times?

We offer standard and expedited shipping. Standard orders typically arrive within 5-7 business days, while international shipping varies by destination.

Do SFMOMA members receive a discount?

Yes, SFMOMA members receive a 10% discount on most items. Simply log in to your member account at checkout to see the savings applied.

What is your return policy?

We accept returns of unused, undamaged merchandise within 30 days of purchase. Please note that certain items, such as earrings or final sale products, are non-returnable.

Can I purchase a gift card online?

Yes, we offer digital gift cards that can be redeemed both on our website and at our physical museum store locations.

Are the products sold online the same as in the physical museum store?

While we carry a wide selection of our most popular items online, our physical museum store may feature exclusive local artisan goods and rotating exhibition-specific merchandise.